Skills & Competencies for Shipping Operations Manager

Shipping Operations Manager job profile

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JOB SUMMARY for Shipping Operations Manager

Manages shipping operations' daily activities, including order processing, inventory tracking, documentation, and transportation oversight.

JOB RESPONSIBILITIES for Shipping Operations Manager

Utilizes enterprise resource planning (ERP) or other systems to record and track all shipping transactions, analyze performance metrics, and generate reports. Ensures shipping protocols and documentation meet required regulatory requirements for hazardous materials (DOT/HAZMAT) or special handling. Investigates and resolves shipping quality issues, damages, or lost freight claims. Develops and maintains relationships with carriers, freight forwarders, and vendors.

Shipping Operations Manager SALARY RANGE

BASE 50%
$101,735
TOTAL 50%
$109,032
Job Level
M02
Job Code
MM18000168
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Shipping Operations Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Shipping Operations Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Shipping Operations Manager

1 Job Family Competencies – Safety Management
Proficiency Level -3
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Describes the application of hazard identification and risk analysis processes in safety management.
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Level 2 Behaviors
(Light Experience)
Communicates with the management to report the safety program results.
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Level 3 Behaviors
(Moderate Experience)
Implements safety policies to reduce accident-related costs in our business.
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Level 4 Behaviors
(Extensive Experience)
Evaluates safety programs, policies, and procedures to ensure compliance with regulatory standards.
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Level 5 Behaviors
(Mastery)
Establishes processes and procedures to ensure seamless execution of safety policies in our organization.
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2 Job Family Competencies – Enterprise Resource Planning (ERP)
Proficiency Level -3
Skill definition-Managing and integrating business processes with a single system through an ERP system software to eliminate redundancies and boost productivity.
Level 1 Behaviors
(General Familiarity)
Describes the basic functionality of general ERP systems.
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Level 2 Behaviors
(Light Experience)
Gathers user requirements for current ERP business systems.
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Level 3 Behaviors
(Moderate Experience)
Executes ERP resource planning and configuration in accordance with our solution architecture designs.
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Level 4 Behaviors
(Extensive Experience)
Directs ERP migration and implementation to enhance business visibility and transparency.
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Level 5 Behaviors
(Mastery)
Builds ERP structures and systems to enable a collaboration-based and data-driven work environment.
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3 Shipping Operations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Shipping Operations Manager
Proficiency Level - 4
5 Competency for - Shipping Operations Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Shipping Operations Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Describes the core principles of business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data from various channels to support analysis of business processes.
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Level 3 Behaviors
(Moderate Experience)
Develops alternative solutions to business process improvement and assesses their feasibility.
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Level 4 Behaviors
(Extensive Experience)
Evaluates reported issues and restructures the workflow design.
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Level 5 Behaviors
(Mastery)
Facilitates the implementation of business process improvement strategies.
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2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures for capital and expense allocation and budgeting.
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Level 2 Behaviors
(Light Experience)
Gathers data from financial statements to help create budget plans and improve budgeting strategies.
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Level 3 Behaviors
(Moderate Experience)
Implements strategic operational efficiencies and techniques for conducting successful budgeting.
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Level 4 Behaviors
(Extensive Experience)
Evaluates past decisions on budgetary considerations to improve the budgeting process.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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3 Shipping Operations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Shipping Operations Manager
Proficiency Level - 4
5 Competency for - Shipping Operations Manager
Proficiency Level - 5

Summary of Shipping Operations Manager skills and competencies

There are 0 hard skills for Shipping Operations Manager.
12 general skills for Shipping Operations Manager, Safety Management, Enterprise Resource Planning (ERP), Performance Metrics, etc.
11 soft skills for Shipping Operations Manager, Business Process Improvement, Budgeting, Customer Relationship Management, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Shipping Operations Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Budgeting, and be skilled in Customer Relationship Management.

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